Retail Dive features the Loyalty Report 2018

Loyalty programs have faced a lot of shakeup lately, not least of all at department stores. J.C. Penney and Macy’s, for example, have revamped their loyalty programs within the past year, and Macy’s dropped out of the Plenti program in January, after several other major members did the same. Retail Dive features the Loyalty Report 2018 in their latest post.

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